Role

Lead Product Designer

Product

Houzz Pro Core Experience

Houzz Pro: Unified Share Action

Establishing a cross-functional access model for Houzz Pro to transform sharing from feature-level UI into a scalable platform capability.

Opportunity

Sharing in Houzz Pro was fragmented and inconsistent, with different features relying on mismatched patterns and naming conventions. Permissions were all-or-nothing (“All Subcontractors”), and there was no clear visibility into who had access. Inconsistent placement of the share action across the product increased cognitive load and eroded platform cohesion. Together, these gaps limited collaboration and made Houzz Pro impractical for larger firms, whose client, team member, and subcontractor networks required more structured access control.

Design Strategy

Transform sharing from a feature-level interaction into a scalable, consistent, and permission-driven platform capability that allows for:


  • Individual-level permissions

  • Clear access visibility

  • Cross-feature consistency

This unlocked the foundation for enterprise-scale collaboration.


My Role

Defined permission model for individual-level sharing across Houzz Pro software suite (P0). I introduced:


  • Granular subcontractor and team member access controls

  • Surfaced "Invite Subcontractor" and "Invite Team Member" at point of action.

  • Clear Access/No Access permissions state management.

These changes shifted the share action from broadcast-based (all subcontractor, all team members) to role-based access control and laid the foundation for scaling permissions architecture to enterprise-level expectations.


Impact


  • Reduced cognitive load through "Share" pattern alignment across Houzz Pro software.

  • Created a re-usable permission framework across Houzz's software ecosystem.

  • Positioned Houzz Pro to support larger companies with complex subcontractor, team member, and client networks.

Reflection

By enabling granular access control and clear visibility across features, we ensured collaboration could scale predictably as organizations grew.